September 24, 2010

Mark Cuban's rant on "Fan Experience"

Whether you like him or not, he seems to understand what he is selling:

"We in the sports business don’t sell the game, we sell unique, emotional experiences.We are not in the business of selling basketball. We are in the business of selling fun and unique experiences. I say it to our people at the Mavs at all time, I want a Mavs game to be more like a great wedding than anything else"

See the rest here.

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